Today I had a Toyota Tacoma client pop in for an oil change. I see this truck about 4 times a year for service needs. The client keeps the truck clean and up to date on all service needs. A year ago the truck was in fender bender and the OE headlights got crunched. The client came in with some aftermarket headlight units and had us install them. I mentioned that the aftermarket plastics don’t hold up in the Arizona heat. The client said he saved a lot of money and they look fine to him. I installed them.
14 months later they look like poop! The plastics are hazed over, but not on the outside. This issue is on the inside, you can not fix an inside issue. You have to replace them again. The end story is the aftermarket parts are less expensive because they are a lower quality part. They kinda look the same, but upon close inspection, they are not.
Aftermarket parts are a problem. Many do not fit correctly, plus the over all finish work is not OE level and they do not last as long. When ever I can, I try to get the client to see the value in using factory parts when ever possible. This is not to say all aftermarket parts are poor quality. We use many aftermarket parts that match OE quality.
When we know that an aftermarket part is ok to use, we use them. We are always watching out for the client. In turn we do not want to use a part that will fail. If the aftermarket part can not meet our 3 year 36,000 warranty we do not want to use it.
We install 48% OE parts on clients cars.
The end game is to fix the clients vehicle correctly the first time and offer a repair that lasts.
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