Category Archives: Cooling System

Cooling system maintenance

Should I fix my old car or buy a new one?

Posted on by

A New car = higher costs; tags, tax, licence, payments, and insurance.

All of the above costs will be part of a buying new car. When a client says they will just go and buy a new car, I ask why?

90% of the time it is more economical to fix the car you own.

A repair of $600.00 is nothing compared to making $500.00 payments every month, just to have a new car smell. Fixing your old car may seem like it costs a lot, but if the car still looks good inside and out, fix it!

Just last week I did a $4,300 repair on an “all original 1990 300zx” with 73,000 miles on it. The 300zx was very well-kept, and the client was attached to the car. The repair costs may seem high, but the client really likes the car, so to him it was worth it to fix it right.

Most cars from 3 years to 8 years of age will need an average of $800.00 a year in overall preventative maintenance repairs. Tires, Brakes, Oil changes, Radiators, Belts and Hoses are the basic needs of any car or truck.

A/C, Suspension, Engine and Transmission repairs are less common types of repairs, but will happen some day. Over time the repair costs will average out. One year you may only spend $300.00 on basic services and the next year you may need to repair the brakes and replace the tires at $1400.00.

Consumer Reports is a great place to find out about repair costs for the new car you may want to buy. Keep in mind that this is for new cars.

For used cars, over 75,000 miles I use a vehicle service formula. You may know about how many miles you drive in a year. Use the formula to see if you are above or below the national average for service and repair costs.

Heavy trucks 1 to 1.5 ton; Mileage x .18 cents per mile driven = basic repair costs

Full size cars and 3/4 ton trucks and vans; Mileage x .12 cents per mile driven = basic repair costs

Compact cars, light trucks and mini vans; Mileage x .10 cents per mile driven = basic repair costs

This is just a basic service and repairs list, a guide to calculate average service and repair costs. Costs will adjust up for heavy use or towing, but if you baby your car, the costs would adjust down. For basic service work, use my spare change in a jug method. Again the list above is only a guide.

Buying a used car is an option, but always take it to a shop to be inspected!

Yes, buying a used car is an option, but always take it to a shop to be inspected before you buy it.

Even if you think you know it all. I will assure you, you don’t.

Unless you work on cars and trucks all the time you will miss something that can cost you big money to fix later. If you are out looking at cars, you can go to any AAA approved repair shop to get a used car inspected.

A clean CarFax report does not indicate that the car is good to go. CarFax is only a good guide if the damage and repairs got reported to CarFax.

So just because it has a clean CarFax does not indicate it’s an accident free vehicle.

If your car is still in good, overall condition, fix it! In the long run, it will save you money.

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013

 

Ms. Kate

Posted on by

Ms. Kate asked; why can’t you guarantee the repair will fix my car?

Ms. Kate has an almost broken car. Some failures and repairs will fall into a gray area, and Ms. Kate’s Ford was just that, a gray area repair.

The car would stall out when coming to a stop, but restart. Plus it would sometimes not start when hot. It would start after it cooled down for about 1 hour. The condition is intermittent, and it has never acted up for us in the shop. Plus the car’s computer had no codes.

The client never had time to leave the car for a full day.

Ms. Kate does not trust the car and fears driving it because it could stall at the wrong time.

After testing the car a couple of times, my best guess was it could be one of three things. #1 it could be a faulty crank shaft sensor. #2 it could be a faulty fuel pump. #3 it could be a wire fault related to a poor connection at a wire connector or wire junction. More testing was needed.

The big issue for the client is she is on a tight budget and can only spend what is needed to do the needed repair. I understand this all to well. I have a budget and have to stick to it.

To help the client, I advised her to let me have the car for a couple of days so I could leave my test gear hooked up and drive the car at random times. Ms. Kate did not like being without her car, but it needed to be done.

What I found; it did have a faulty crank shaft sensor and a bad fuel pump. The crank sensor was related to the stalling condition and the fuel pump was related to the random hot no start.

I always like to test the car and confirm the fault area. Guessing about what repairs are needed can lead to wasted money and time.

Some times a best guess is all we have, but it must be a good solid guess, 80% chance or more. Give me some time with your car and we can find the fault part 100% confirmed!

I want all my clients to feel good about the money they spend. I want 100% of your business, and I want you to be happy that you used Tony’s Service Center for your repair needs. Ms. Kate is happy because we fixed the cars issues. It did take three days to get it to act up, but only 4 hours to make the repairs once we knew what was broken.

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013

For Sale

Posted on by

Yep! It’s For Sale.   ****One owner, driven only on Sunday’s!****

So you are looking for a new car. Maybe not brand new, but new to you. Surfing the web to find a car, can be frustrating.

You may find one you like, but when you go see it in person things change.

I recommend to every client, if you are going to buy a used car. Bring it into the shop for us to check it out. A full car inspection is a small drop in the bucket and it can keep you from getting into a money pit.

Some cars are not worth it, they will suck the money from your budget, and leave you disappointed. The car you choose needs to fit into your budget not eat it alive.

50 to 60% of the cars and trucks that visit the shop for a pre-purchase inspection are only in fair condition. Not worth your time or money

The seller is getting rid of a problem child.

I find a diamond in the rough from time to time, but for the most part many cars I inspect are worn out.

Buying the right car takes a little time. I find that many clients will look at more than 10 cars before they find a keeper.

Cars and trucks from an auction house can be a high risk, so beware that repairs could cost you big if you get a lemon.

So here are 5 basic steps to help you look for your new car.

Step 1: Go look at cars during the day.

Cars on the car lot will look real nice under the bright lights, but you will miss many details at night. During the day it is easy to see all the flaws. Paint color issues and poorly done body repairs are the big defects that hide at night.

Take a flashlight. You need to look behind and under the seats, in the trunk and under the dash. You are looking for anything that looks broken or in need of repair.

Step 2: Buy 2 to 4 years old, let the first owner take the hit.

When you buy a gently used 2 to 4-year-old car, the first owner will take the hit on the deprecation of the car. Almost all cars and trucks take a huge dip in value in the first 5 years. It is best to buy a car no older than 8 years. This way you will still have service parts available to keep your car looking and running good.

Auto manufactures start to drop cosmetic parts at 8 years of age. Cosmetic parts keep your car looking good. If it is in an accident it will need cosmetic parts to put it back together. So It is best to get something newer vs real old.

Mechanical parts will still be available for many years and you may have to go to a regular auto parts source (NAPA) for some things as the car ages past 15 years. Personally I drive a 1993 Toyota Tercel and my Toyota is 20 years old, but Toyota still services almost 80% of the parts for this car.

As long as you love your car and we can get quality parts for it, we can keep your car running great.

Gear head alert: If you have mechanical skills, the year of the car will never matter, but I will still recommend you to have an independent shop inspect the car, because it will be an objective opinion. If I save you money and keep you from buying a money pit, it will be worth every penny for the inspection.

Step 3: Drive the car in the city and on the freeway.

Before you bring the car in for an inspection. You can rule out some things on your own. When you drive the car, does it drive straight down the road? On flat ground, under safe conditions, lightly grip the steering wheel while driving. If the car wants to turn or pull to one side, it could indicate repairs needed. Tires can also cause a pull, but so can worn suspension parts or poor quality accident repairs.

Do the same pull check when using the brakes, does it pull or shake? Take time to listen to the car not the radio. Is the car overly noisy when driving on a smooth road? Does it vibrate at an idle when it is in gear? Does it shake at high speeds above the speed limit…

Does the car smell musty or like an old gym bag when you first get in. This is mostly noticed when you live in a hot climate area like Phoenix, AZ.

Do all the electric devices work? Does the A/C and heat work correctly. This one is a must have in Phoenix, AZ

Just check everything you can, switch everything on and off plus open and close all windows and the sun roof if it has one. If it will pass basic tests you are ready for the next part of the inspection.

Then bring the car into the shop for a full inspection. We will check the engine, fuel and Ignition systems, scan the computer, emissions equipment, transmission and under chassis. We will look for hidden body repairs that may have not been reported to Carfax. If we find issues we can give you retail prices on the needed repairs. This repair list will give you power to wheel and deal with the seller or just pass on the car.

Step 4: Stay away from cars that have “Go Fast” modifications.

Modifications do not add to the retail value or private re-sale value of the car, unless done correctly. Too many times I see cars that are just hacked up, but they look good on the outside. You can break this rule if you want to, but let me tell you why this step is important.

Let’s say you buy a Ford Mustang with a smaller V8 or V6, but later will want to add performance parts to it to make it Go Fast. You just killed the re-sale value of the car and wasted your money for a small gain.

It would be better for you to just buy the Mustang GT. The GT will hold its value because it is not hacked up, plus it is a Go Fast car to start with. Buy right, buy once.

When performance parts go bad, finding replacement parts when traveling can cause issues. A near stock car can be serviced at almost any repair location. Modifications will cost extra to maintain, and may add extra repair labor when servicing your car.

Every change you make to the car has a price. The costs go way past the original installation the parts.

Step 5: The most important step is…

*** “Do not buy any car or truck without getting it inspected!” ***

Ok, this should be a no brainer, but it’s not. I have looked at many cars that clients have already signed the papers on and they own the car.

I act on the clients behalf to protect the client from the seller. Think of it as being your second set of eyes. About 99% of all used cars older than 5 years do not come with a warranty. Yes, you can spend extra money on a 3rd party warranty, but if you buy a good car, you will not need to worry about a warranty because you did your home work. So do not sign anything till you have had it checked out at an independent shop. Even if the car is from a friend!

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013

 

Auto Repair 85016 – Oil Change Coupon

Posted on by

Cheep oil changes, everybody want’s one!

Why do you want an oil change so cheep? It does not cost much anyway. Our average oil change price is $38.00 with an air filter installed. $30.00 with out an air filter. That is the, out the door price (tax, fees and service) Most cars only need 3 oil changes a year. Why skimp on an important service? 3 oil changes are less than $150.00 a year.

car care oil change sign

Changing your oil does not have to be pain full. The car care special we are running till the end of 2013 is a great deal. A full service Oil change with Air Filter if needed, all under hood Fluids topped off, Charging system checked, Battery checked, Lighting system checked, A/C system checked, Tire rotation, Brake inspection and more. It’s a huge savings and great value.

Coupon Oil Change, why use a coupon?

Yeah, you get your oil changed, but what type of product is going into your engine? Do you think that a $14.95 oil change is going to get high quality oil?

A major “chain store” retailer that does oil changes, uses recycled oil in the oil change special unless you pay extra for the new oil.

Ask for new oil and your oil change just jumped to $26.00 before tax and fees.

Every place that offers a coupon oil change is doing it at a loss. They figure, if they dangle the coupon oil change in front of you, you will spend money freely on other repairs needed.

Yeah, like that will happen, why do you think you are using a coupon.

Oil Change Loyalty

Our clients have the oil changed at least 3 times a year. During our oil change we look at the entire car. Front to rear, we look at everything we can without removing any major parts.

We do this to find any repairs that may be needed.

Yes, it is a fact-finding mission.

Yes, we want your business, but we will not lie to you to get it.

Once we inspect your car, we ask you if you would like prices for the things we see. If you say No. We note our findings as future needs on the work order and we finish the service.

No high pressure. It’s Yes or No.

Chain stores use high pressure words and sales tricks to get you to say yes today, I do not. As long as the repairs needed are not a safety risk to you, we can plan for the repairs to be done on the next visit.

Why go cheep? Be Loyal and be rewarded.

A regular client does not have to question us about why the car needs repairs, but if they have questions about the repairs needed, we are here to help them. The goal is to keep the car in good shape. Nobody want’s to sit on the side of the road waiting for a tow truck. Cars wear out and need repair. If you drive it, it will break some day.

The idea of inspecting the car during an oil change is to inform the client of upcoming repairs. This gives the client the power to plan for the repair.

I have a budget and I know I have to stick to it. Most repairs do not need to be done that second, but should be done soon. I promote preventive maintenance. Repairing the car before you break down on the side of the road.

Oil Change Challenge!

I hear people say this often, I can’t afford that much for an oil change. You must plan for your cars service and repairs. A repair savings account is a good place to start. You can also try the oil change challenge below. What goes into the jug stays in the jug.

An oil change does not cost that much. Our basic oil change is $30.00 out the door. (tax, fees and service)

A coupon special may be $14.95 before tax and fees. By the time you walk out the door your bill is close to $ 25.00 or more. So did you save any money? Maybe, but how much?

My oil change challenge: save your spare change in a large jar or 2 qt. juice jug till it is time to change your oil. I know you will have more than you need to do an oil change. Plus you will have money remaining to do extra service repairs. Do not cheat the jug, what goes in, stays in till it’s time for service.

Bring us the coupon! “Coupon Oil Change”

If you need auto repairs, bring in any oil change coupon and we will match that coupon price during your repair visit.

In fact, mention HeyAnthonyAz.com and your oil change is on me. How cool is that, get your car repairs done here and you get a free oil change.

Yes, the free oil change has a catch. It has to be during a repair visit and your repair visit needs to be at least $150.00. It’s that easy.

 

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013

Going to the dealer for repairs. Auto Repair 85016

Posted on by

I have some clients that say this: I do not want to go to the dealer. 

Why?

The dealer has all the cool tools, great parts and factory trained mechanics. So why not go to the dealer. They know everything about the car you drive. It must be a great place.

I have worked in three dealerships. Everyone of them was challenging. Shop politics, back stabbing, steeling work from each other, breaking things to flag warranty time, high mechanic turn over and the list goes on. In short, it sucked.

Because I have morals, I never did very well at the dealership level. I did not play along with the shop games, politics and shady ways to flag time.

I did have an advantage, I could work on anything that rolled. I always had work when everyone else was standing around. In the long run I still made my pay check, but I did it the hard way, I worked for it.

I like working at a family owned repair shop.

Clients like the family owned repair shops because they get better overall service. A family shop is a great place to go for all your repair and maintenance needs. A family repair shop works on anything that rolls. Any year and model, we do not mind. A family owned shop can do everything the dealer can do. A family repair shop offers you a personal touch.

A family shop will always be a better place than the dealer, because we care about you.

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013

Water pump replacement – Auto Repair 85016

Posted on by

When is a good time to replace your water pump?

I have at least 2 cars a month that need a water pump replaced ASAP. If a water pump is leaking, you risk over heating your engine. An overheating condition can destroy an engine in less than couple of minuets.

If the engine over heats from coolant loss, repair costs can get ugly fast.

leaking water pump

This leaking Nissan water pump was changed before engine damage could happen, the leaky pump was noticed during the oil change service. Regular service visits can prevent bigger failures.

The best time to replace a leaking water pump is before engine damage occurs.

This is a no brainer. At least we would think that is the case.

On the web, you can find many auto forums that say, do not get ripped off by replacing parts before they break. Yes and No. Most forums are 50% helpful. Populated by wannabe mechanics or shade tree D.I.Y. guys and you can get advise that will cost you more in the long run.

So are you getting ripped off if you can prevent a bigger failure?

water pump failure causes timing belt and related engine damage audi a6

This mess is from an Audi A6. The water pump failed and caused the engine to over heat. The repairs totaled $6,400.00 because a $86.00 water pump failed at 39,000 miles.

Sometimes it is Ok to replace a part before it is 100% broken.

Would you fly in an airplane, if you knew the ground crew waited till an engine part was 100% broken before they replaced it?  > No! <

If I knew the airplane could break down when it was at 30,000 feet, I would never want to fly at all.

Preventative maintenance is just what it implies. Fix it before it fails.

I have a BMW client that comes in every 45,000 miles to replace the water pump, upper radiator hose, thermostat and coolant. This is because the water pump life span is about 50,000 miles and the client does not want to have any breakdowns. The above repair is only $590.00, but an engine replacement is around $9,000.00. The client understands the value and loves his car.

Volvo s80 water pump impeller failure

Water pumps do not have to leak to cause engine damage. This Volvo S80 water pump has a broken impeller. Repairs for this condition can range from $550.00 to $6000.00. It all depends on how hot the engine gets.

Yes, I know cars do not fly, but many states have safety inspections to keep cars in a safe working order. Brakes, tires, lights, steering, suspension and drive train parts must be in good working condition. If the car needs repairs, you do not drive the car till it pass’ inspection.

I do not like to wait till my car is broken down on the side of the road to take action. Maintenance is required to keep everything ship-shape and ready for the road.

leaky water pump removed from engine

This water pump caused over heating damage and the engine needed replacement because the over heating melted the pistons to the cylinder walls. The car was only 2 years old with 47,000 miles on the clock.

I like to see our clients in at least twice a year for service, but they can stop in anytime to get free air in the tires. Our clients know they are welcome to stop in anytime for a quick under hood check. A quick look costs nothing, but could save you big.

You do not have to wait till the next oil change to pop the hood.

 

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013

 

Yes Mother!

Posted on by

When your mom said, comb your hair and brush your teeth, did you do it?

Most kids do not listen to mom or dad. They respond as if they are listening, but it went in one ear and out the other.

Selective listening is what this is called.

As you get older you may grow out of it. I have car owners that selective listen all the time. They only hear what they want and the rest falls to the floor.

Part 1: Recently a young woman (mid 20’s) was in denile about the cars needs. It was explained three times, in different ways. She just did not understand why the car needed repair. The client only wanted to hear what she wanted to hear, she did not listen.

Part 2: Three days later the car came in on the hook, broken. The client was mad.

Why did my car break down?

When we explained what happened, she said, how can that be, you just checked it out and said nothing was wrong. After reprinting the last invoice and showing her the area outlining the needed cooling system repair, it finally hit her. The car needed repairs on the last visit and she did not listen.

Listening is an art. To get good at listening, you have to practice doing it.

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013

Oil Change Challenge

Posted on by

I do not have enough money to make that repair.

Really, you do not have enough money to maintain your car? I run into this statement often. This time it was a single mom with two little ones. She said, she barely had enough money for the oil change, much less any repairs.

The repair needed was a cooling system hose @ $63.00 parts and labor. I could not let a good car over heat and turn into a bigger issue. If the engine overheated, I knew she would have no money to fix that. So I gifted the repair to the client.

Then I issued a challenge to the client. I handed her a two-quart empty juice jug, it was clean…

I asked her to take any spare change she gets and drop it into the jug. I also told her not to cheat the jug. Leave the change in the jug till the next oil change. Then bring the jug to us and our morning guy would run the jug over to the Coin Star Machine during her next visit for repairs.

Well, the client came in and she was shocked when the jug was counted. She had enough money for the oil change and two other maintenance needs.

Spare change can go along way if you do not cheat the jug.

It does not take much money to maintain a car. maintenance is on going and if you ignore it, the car will break down. The national average for a basic economy car care is $.08 per mile driven. This is does not include European cars, big trucks, suv’s, 4×4’s and sports cars.

Edmunds has a great maintenance calculator that can help you find out your cars basic costs for maintenance.

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013

Engine Ping or Rattle

Posted on by

Pre-Ignition or Ping, it’s a rattle sound.

Summer time is here. Summer heat will place extra load on your engine. During the hot summer months it is advised to use top-tier gasoline. (91 octane) The engine systems in modern cars today do a great job to control timing, but sometimes it will still ping. Top tier gasoline most of the time will quiet the ping or rattle sound.

The engine knock sensor pictured above was causing a nasty ping on a Nissan Pathfinder. The sensor is located under the intake manifold, not easy to change. The one on the left is the new knock sensor. The sensor on the right was still working, but not correctly due to the broken outer plastic shell.

If you hear the ping sound, do not ignore it. Something could be wrong. An engine will also ping if it is over heating. If your car is 3 years old or older, inspecting your cooling system regularly is very important. Stop in at the shop if you have a ping or rattle condition. A prolonged ping condition can damage internal engine parts.

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013

 

Auto Repair 85016 Understanding Labor Hours

Posted on by

Hours of Labor Defined

A client asked a question about the hours billed on a repair order. Jill is the clients name and Jill’s question is simple. She does not know what the hours of labor indicates in real-time. One hour of time on a clock is 60 minuets, that is easy. Divide 60 minuets by 10.

(60 divided by 10 = 6 minuets or .1 hours of labor)

Labor time on an auto repair invoice is calculated in tenths of an hour (.1 hours = 6 minuets) Some clients never look at the hours of labor, just the total at the bottom.

The time it takes to remove, repair and replace the parts is called a labor operation. Every repair on a vehicle is calculated this way. A labor guide is used to look up the labor for a repair. Every car is different and will have different billable hours for similar tasks. A water pump R/R on a V8 rear wheel drive car is different from a V6 front wheel drive car.

Now let’s look at Jill’s invoice labor. She had an oil change @ .3 hours and a tire rotation @ .2 hours. So the labor for her visit was .5 hours (x) the shop rate = total labor billed.

Now this is how some clients get confused. Jill was at the shop for about an hour but the time on the job was .5 hours not 1.0 or a full hour.

Doing the paper work takes time and some of the time is used just waiting for the oil to drain out. The billed hours, are for the work preformed on the vehicle during the visit at the shop. Billable labor is easier to understand that your phone bill, but if you have questions about labor stop in at the shop anytime during the weekdays.

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013