Just stop in!

We are your friendly Neighborhood Garage, just stop in.

Too many times I hear this phrase, “I was driving by and you guys looked so busy.” Don’t wait, just stop in. I hear this one too, “I didn’t think you had time to look at it.” Don’t wait, just stop in. We are your friendly neighborhood garage and ready to help. Maintenance ignored leads to a break down on the road. Nobody likes sitting at the side of the road waiting on a tow truck.

Do you have a funky noise? We can look at that. Is it time for service? We do service work on all makes and models. A no start problem is no problem at Tony’s Service Center. Just stop in, we fix broken cars. Car care is a part of owning a car. Car repairs will happen and you need to be ready. Just stop in and say hi.

Need an oil change today?

We use a “synthetic blend” as our standard oil. Servicing you car is the most common reason to visit a repair garage. We use a synthetic blend because it extends the oil life, offering better protection against wear and resists carbon coking. If your car needs full synthetic we stock that too.

Regular motor oil: Regular oil works great for older engines, but if you do not service it regularly and or ignore your service intervals. It can lead to heavy carbon build up “hard sludge” or coking of the internal engine parts. “Coking aka soft sludge” “Coking” is characteristic of a high temperature reactions involving hydrocarbons. On todays small high revving engines, carbon deposits may cause restricted oil flow, shortening the life span of your engine.

Full Synthetic motor oil:  Synthetic oils primary use is in high heat stress applications like Arizona. Jet engines use Synthetic oil. Synthetic oils are great for cold climates too, it will flow normally even in freezing temperatures.  European cars, motor cycles and many of todays small turbo charged engines need full synthetic oils to prevent sludge and carbon build up.

Just stop in and let us know how we can help. 

HeyAnthonyAz.com & TonysServiceCenter.com

 

 

Fuel Economy

When an alternator decoupler pulley fails, the alternator may still be producing the correct volts and amps. The decoupler pulley is a “one way clutch”. When an engine is at a cruising RPM of “3400 RPM” and the engine suddenly drops to an idle around 800 RPM the inside moving parts of the alternator do not have to slow down at the same time as the engine. Mass in motion stays in motion. The one way clutch or “decoupler” allows the rotating mass “heavy parts of the alternator” to rotate freely, independently of the engines drive belt. This decoupling pulley reduces the flywheel effect placed on the engine and the engines drive belt. When the decoupler goes bad. Fuel economy will be reduced.

I have clients that think they need a tune up because they are not getting the same fuel mileage as they use to and it turns out the one way clutch on the alternator could be the cause. Many things on todays car can be broken or very worn and you will never know they are bad. Some broken parts will never turn on a check engine light. During a major service interval, I may have the drive belt off during the service and that is the best time to inspect the alternator decoupler.

I have had some clients, that watch fuel mileage for work related jobs. Tell me that they noticed up to a 1.5 MPG change after replacing the faulty decoupler. That may not seen like that big of a deal, but over a years worth of driving it adds up.

HeyAnthonyAz.com

All new cars get old

Fact: Your new car will need repairs as it ages.

I have many clients that went out 5 years ago and bought new cars. Now that new car is aging and needs repairs. The Mustang below is only 6 years old and it’s already wearing out. Just because you buy a new car, you are not off the hook for maintenance.

2012 Mustang, out of warranty and in need of repairs. It has 157,000 miles on it and it’s worn out. The engine has been overheated, it burns and leaks oil, plus the front suspension is noisy over bumps.

Repairs will be needed to keep your car working correctly. Wear and tear from heavy use will bring you back to the repair shop. Worse yet, what if you breakdown and have to be towed in for repairs.

Warranty or no warranty, regular servicing and breakdown repairs are going to happen.

The first thing I tell clients is to have an emergency repair fund stashed away. I have cash stashed in my saving just for this type of thing. I have been stuck out-of-town before and cash is king.

The second thing I tell clients is to have a AAA gold card. The gold card is great if you travel out-of-town and need a tow. The gold card gives you all the road side assistance that you get from a normal card, but your free towing is now 100 miles vs 5 miles.

The VW on the left is being towed away today because it needs an engine replaced at $6,200. The VW on the right was just purchased by a client that did not want to overhaul an A/C system on a 10-year-old Honda CRV. Both VW’s are 2015 models and they both have around 40,000 miles on them.

Even if your car is brand new, you should get it serviced before any big trip out-of-town.

The idea is to prevent a breakdown. I have seen brand new cars with major flaws that need repairs.

ASE tech’s will notice wear and age issues that could cause a breakdown way before they become a failure on the road.

Get your car inspected before you hit the road.

One week before you travel, take your car in for service. Even if you’re not due for service, get your car looked at before you hit the road. If your car has any repairs that are needed, the repair shop has time to get them completed before you need to leave town.

2014 Nissan Rogue, with 52,000 miles on the clock. This one came in on the hook. An overheated cooling systems caused an engine failure. Leaks like this can be repaired way before they become a failure on the road.

If you have an older car and it’s too worn out to leave town. Rent a car for your trip. It’s less expensive to rent a car for the weekend than it is to be broken down on the road waiting for a tow truck.

This belt is from a 4-year-old car with 57,000 miles on it. I was installing a new alternator and I advised replacing the belt while it was off. The belts cost was $34.00. The client said no to replacing it. Oddly they let a friend use the car for a week and the belt came apart, allowing the engine to over heat. The driver drove the car till it stopped. The engine was destroyed.

Technology in cars today.

Todays car owners are spoiled by technology. 25 years ago most of the cars on the road visited the repair shop 45% more often than todays cars. Advancements in how cars are built is one reason why they seem to last longer. Service intervals are longer and many parts last a lot longer. 25 years ago most cars needed a tune up every 24,000 miles. Today most cars don’t need a tune up till 100,000 miles.

Do cars last longer?

Todays cars do last longer and they do cost more to repair. Belts and hoses look the same as they did 25 years ago, but now they cost 40% more to replace. Brakes are bigger, tires have changed and A/C systems costs are double what they use to be. When the parts fail, they fail big. The change in overall costs is due to the extra technology to run all the cool gadgets.

A hybrid car looks very cool in the show room, but jump forward 10 years when you have to replace a battery pack at $3,200. Turbo charged engines cost big with any failure. Cylinder canceling engines like some of the GM V8’s and now it’s new turbo 2.7L 4 cylinder engine they will be putting in full size trucks in 2019 cost a small fortune to fix when they fail.

Many failures will happen from age and normal use. Other failures will happen from bad advice and a failure to follow service intervals. Below is an image of what happens when the wrong parts are used to save money. Using the wrong parts can cost you more later.

This is what happens when budget copper spark plugs are used in place of double platinum plugs. Copper plugs cost $2.59 each. double platinum plugs cost $9.67 each. Times 4 on a 4 cyl engine. The plug savings caused 2 coils to fail plus a tow. This was done by a shop just 1 mile away from my shop. The correct repairs cost 3 time what the original tune up did, plus an 18 mile tow.

I have over 4 dozen clients that “ignore” the service intervals on their cars. When they have to be towed in and whine about the tow. I just tell them that better service intervals could have prevented the failure.

98% of the time I am 100% right. 3 Service intervals a year will go a long way to prevent breakdowns on the road.

Just because it’s new does not insure you will not have a breakdown. Let us help you keep that new car new or make your old car feel new again.

Heyanthonyaz.com

 

 

Cheaper to keep her…

Repair the car you own, it’s cheaper.

At Tony’s we see vehicles in all states of disrepair. A new car will only need basic services and 2 to 5-year-old cars will need bigger repairs as parts wears out. The cars I am talking about are the cars over 10 to 25 years of age and still look nice inside and out.

Just because a repair may be larger than the value of the car is no reason to give up and sell your car. I hear this phrase at least once a day. My car is not worth that. If you have a car that “blue books” at $4,000 and the car needs an AC over haul that may cost $1,800. The repair is worth doing, if your car is in great condition.

Repair it!

If the same $4,000 car needs an engine at $5,100. The car is still worth repairing, but only if the car has been correctly maintained. The car must be in “great condition”. “No accident damage”, good paint, interior is clean plus everything works correctly and you love your car.

In many cases if you go out car shopping you will buy a car that is over $12,000 and you will get a loan to buy the car and your license tags will cost more. Plus your insurance will go up.

It’s less expensive to repair the car you already own. Buying a new car is the same as fixing the car you already own. Now you are making payments vs a repair bill. You must be honest with your self, if you are a person that just does not care for your car. Your car will wear out and fall apart.

A “neglected” car is not worth repairing, junk it and move on

The owner of the car is the reason a car is in good or bad condition, not the repair garage. Let’s face it, some people don’t care about anything unless it’s broken. Preventative repairs and basic maintenance is not important, but a cat video on YouTube will have front row attention. If properly cared for 80% of cars sold would last 15 years or more. It’s up to the owner to care about keeping it in good condition.

2005 Dodge Neon, yes it has road rash, but it’s fixable. This car needs a $390 dollar repair. Any repair that is less than a monthly payment is worth doing.

 

Everyone needs a $1,000 Emergency car fund.

The average “break down repair” at Tony’s is around $650.00. With an emergency repair fund of $1,000 dollars, a $650.00 dollar repair is no big deal. My repair fund is $2,000. I have 2 cars and a service van. If all 3 need minor repairs in the same month, I should be ok.

If you have more than one car you should “add $500.00 dollars for each additional car”. If you have an SUV or European brand, double the amount in the fund.

It’s a fact, it is less expensive to fix a good used car than go and buy a new one.

Heyanthonyaz.com

 

Yep, it’s broken; Plastics…

Plastics, they don’t last forever.

Unhappy owners with broken cars arrive at my shop every month, and the owners just do not understand why the car has broken down. Well, if you drive it, it will wear out…..

Todays autos use lot’s of plastics. Auto makers have always used plastic parts, but in todays cars and trucks plastic parts are used for so many things, it can be frustrating when parts don’t last because they are made of plastic.wp-image-33241149jpg.jpg

Today I have a Nissan Frontier in the shop with a coolant leak at a plastic fitting on the heater core. This is a common thing on a vehicle that is 10 years old or older.

The hard part is informing the client that the engine is bad, because it over heated, due to a plastic part that failed. Using plastics to make a car lighter, and get better emissions is great, but at what cost to the client. I would rather have all cooling system parts made from metal. The auto maker makes the parts out of plastic because it’s cheaper to manufacture.

So what do they care if the part fails and the engine goes bad. That’s why they make new cars anyway.

Fix it right, fix it once. HeyAnthonyAz.com

Starter noises related to Bendix and flywheel ring gear tooth wear

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Bendix GM Starter

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GM flywheel, ring-gear

The Bendix gear on the left has a worn out shaft bushing. The flywheel on the right has 35% of its ring gear teeth damaged from miss-alignment of the gears during starter engagement.

A metallic clash / crunch noise or grinding sound may be noticed when starting an engine with parts worn like the parts in the images. A worn out starter is the most common reason you may notice a noise when starting the engine.

Ignoring grinding noises and hopping it will stop on its own is foolish. 

If you hear grinding sound when you start your engine, have it inspected right away. Replacing a worn starter is less expensive than having to replace a worn out flywheel because you waited till the engine would not start at all.

Once the teeth on the flywheel ring-gear become damaged it can lead to repetitive damage to any new starter that is installed. We do not install a starter without rotating the engine and checking all the teeth on the flywheel.

My new client had been at two other shops with his Chevy truck, and he has paid for replacing the starter 3 times over the last 18 months. The owner uses his truck for food deliveries, and engine may have up to 200 start ups a day. Upon inspecting the flywheel, it was clear that the other shops did not address the real reason the 3 replacement starters made noise and eventually quit working.

When we replace a flywheel, we almost always use an “OE” original equipment part. Aftermarket flywheels have caused us big problems in the past. If an OE part is available that’s what we use. The same can be said about starters, OE is best.

Not all aftermarket parts are bad parts, but when it comes to starters and flywheels you do not want to just use the cheapest parts.

Going cheep can lead to repetitive repairs.

Fix it right, Fix it once ~ HeyAnthonyAz.com

 

 

 

Can I bring my own parts?

When you go to a restaurant, do you bring your own food?

Every month, I have at least 5 people ask if we will install a part they bring in.

Our answer is no.

   It’s not that we do not want to put on your parts. It’s because of the warranty. If we sell you the part, it will come with a 2 year 24,000 mile warranty, and labor is covered 100%

If you bring in your own part, you get no warranty with us, and if the part fails, you pay the labor again to replace the part a second time.

Do we bent the rule? Some times. We have installed clients parts, depending on what the part is, and if it’s for a specialty reason like a classic car or super hard to find part, but they must sign a waiver, stating they understand the repair comes with no warranty, parts or labor.

Think about it, do you save that much?

Fix it right, Fix it once. HeyAnthonyAz.com

Rent a car for your small trip.

Ryan has a 9-year-old Pontiac G6 GT with 218,000 miles. The car is not road ready. It is not ready to take an 800 mile trip at high speeds. Taking a long road trip in a car that needs many repairs and could leave you stranded at the side of the road.

Waiting for a tow truck is no fun.

Ryan is heading out-of-town for a 4 day weekend in Las Vegas. Renting a car is a great idea for a small weekend trip. Ryan’s car needs 1,800.00 of basic mechanical repairs. Plus his vehicle also needs tires. New tires will set Ryan back another 1000.00 bucks.

Ryan has been a client for many years and I did not want to see Ryan have issues out on the road.

Without a doubt, Ryan’s car needs many repairs, but what else could fail on a long road trip? It’s hard to know what could go wrong out on the road.

We offered Ryan a rental with an upgrade to a Lincoln for his long trip. Ryan is going to travel in style and his G6 GT is going to be getting the repairs it has needed for many months. When Ryan gets back to town his car will be ready to go.

The idea is to let the rental car take the beating. Driving out-of-town at high speeds, up hills with the AC cranked on high is a lot of stress for any car, so let the rental take the beating and save your ride for the easy in-town driving.

It’s all good under the hood, heyanthonyaz.com 2014

 

www.carfax.com How accurate is the service?

Buying a used car can drain your savings, if you buy the wrong one.

In the last 10 months I have preformed 35 pre-purchase inspections, 27 cars and 8 trucks. Every vehicle had a clean carfax report. 5 of the cars and 1 of the trucks had un-reported major accident damage. They all looked fine on the outside, looking good, like nothing was wrong.

Carfax is only as good as the people who report the accident damage.

If the vehicle owner has accident repairs fixed for cash, under the table, by a discount shop. The accident damage will never be reported to carfax.

This type of repair may be hidden from view and the only thing you can do, is to make sure you do not buy any vehicle without an inspection. If the vehicle owner does not want you to take it and have it inspected, do not buy it!

You work hard for your money and it would be horrible to find big dollar repairs after you just paid a big chunk of money for what you thought was a nice used car.

Even if the vehicle has a clean carfax report and a good story about why the owner is selling the car. Get all the facts, get it into a shop for a full inspection!

The money you spend for the inspection will give you peace of mind. No one wants to buy a lemon.

It’s all good under the hood. www.HeyAnthonyAz.com 2014

Tony’s Service Center 5362 North 16th St. Phoenix, AZ 85016

Stop!

*** If your engine is over heating, STOP! ***

Today I had a vehicle Towed in from the other side of town. The client lives near my shop, but works 30 miles away. The car had over heated on his way to work. He was only 7 minuets away from work, so the client continued to drive the car to work.

If you are driving along and the “red over heating light turns on” or you see the gauge in the RED! ***Stop the car safely and turn off the engine.***

Do not continue to drive the vehicle!

The engine has just over heated! shut down the engine to prevent over heating damage!!!

When an engine is over heating, it can cause major damage to the aluminum parts inside the engine.

Many of todays engines have lots aluminum parts. Aluminum parts are strong as long as they do not get too hot.

When aluminum parts gets super hot, the aluminum will expand a lot. Aluminum parts can crack as they cool back down from being over heated.

The other thing that happens when the aluminum parts expand, is the gaskets sealing the engine can be crushed or compressed during the over heating. When the engine cools down it can start leaking from the damaged gaskets.

Engine over heating can also cause big issues with plastic parts bolted to the engine, and plastic radiators.

Running an engine just a couple of extra minuets, can destroy an engine quickly. Many of todays newer vehicles have engines that can cost up to 6,000.00 just for an engine.

That is big money!

If the gauge is in the red or the red engine light is on, shut the engine off ASAP. Stop and call a Tow truck.

A Tow into the shop for repairs is nothing compared to an engine replacement.

My client was not happy, the engine was damaged from the over heating. Next week we will be installing a new engine.

It’s all good under the hood. HeyAnthonyAz.com 2014