Nissan Sentra No Start

After many hours of work, the client said no to the repair.

This happens from time to time. It’s part of the car repair business, some clients say no. You check out a clients concern. You put together an estimate for the repairs needed. It’s common to have car owners under the age of 30 to take a couple of hours to decide to move forward with a repair. The 2008 Sentra I was working on needed a new engine computer. Something went wrong and the old one died. The repair was almost 900.00 and to me that was not much for a basic repair.

The client said no and the car was sold for scrap.

Part 2 of this story: The salvage buyer asked us to finish the repairs, but they wanted us to send the computer out for repairs. I have had zero luck using rebuild services for any

Old computer that was sent out for repairs. I don’t see any repairs done…

computer repair. So 3 weeks later the computer was back. The service said they made a repair and the computer works fine now.

I installed the computer and it did not work. The buyer said I diagnosed the problem wrong and the computer was fine. I said he was wrong and the computer repair was not a repair for the problem the computer had. After 2 more weeks of back and forth communications. The buyer finally said yes to a new computer from the dealer.

A new computer fixed the problem.

It’s common for computers to be replaced and they are not bad. It is a guess repair by the technician working on the car. I use a test simulation method to rule out input and output results to the computer. It takes longer, but it prevents a misdiagnosis. Time spent will prevent having to backtrack later or worse ruin a new computer because the part that killed the first computer just killed the new unit.

Fix it right, fix it once. HeyAnthonyAz.com

Tune-up

What is a Tune-up for a modern engine?

Carbon tracking on a 112,000 mile spark plug

From the mid 2000’s and up, the term Tune-up has been replaced with preventative maintenance. Newer engines don’t have anything to adjust. Everything is pre-set from the factory and you only replace parts if they fail or if you like to follow your maintenance schedule listed in the owner’s manual.

Converter meltdown due to a miss fire condition.

A modern engine can be adjusted through software changes, electronic tuning. Software tuning is not a normal undertaking and it voids the manufactures warranty. Programmers and software changes can build big power. All that power comes at a cost, more wear to the engine. When an engine replacement costs around 6,000.00 when it fails. What did you gain? You may also not pass emissions when it’s time for tags.

PCV hose failure.

You can make changes by putting aftermarket performance parts on the engine. Many parts you can bolt on will not void a warranty in most cases. Some bolt on parts can shorten engine life and cause emissions issues.

Replacing the exhaust system can have a big effect in power output. Exhaust changes effect how loud the tail pipe sounds. A loud exhaust is not needed to build power. The exhaust only needs to flow efficiently. Too much flow “big pipe exhaust systems” can hurt low rpm torque making your engine sluggish at lower speeds “city driving” and with the a/c on.

GM HEI Distributor showing a vacuüm advance and mechanical timing advancement weights.

The days of the real tune-ups, when engines had a real distributer, plug wires and a carburetor. It was a common to have 2 or 3 tune-ups a day back in the 80’s and 90’s. The carburetor needed adjustments at lease every time the season would change or around emissions time. The distributer had mechanical parts in it that would wear out. Hoses failed, air pumps died, catalytic converters would melt down. Yep, the good old days, nothing lasted for ever.

Modern cars have owners spoiled. driving a car a 100,000 miles or 10 years and never-changing the spark plugs, coils or installing a new fuel filter is amazing. Modern engines are built better and run cleaner. The improvements do have a price.

Ignition wire failure because it made contact with the hot exhaust manifold.

When parts fail, the price to fix the failure can be very large. When sticker shock sets in, many clients ask why is it so expensive.

I can only tell them that in the good old days it cost the same, it was just done in smaller installments over a 10 year period.

Fix it right, fix it once. HeyAnthonyAz.com

2001 Chrysler Sebring LX No Start

Sebring; No Crank and No Check Engine Light:

The #8 fuse supports many devices. The starter, fuel pump, body control, engine control, ignition switch and 10 more devices. Knowing the product, I first look at the fuel pump, starter motor and starter solenoid. A bad starter solenoid or a faulty starter motor will cause a large amp load on the #8 fuse via the starter relay. The #8 fuse is only a 20 amp fuse. The starter and fuel pump relays are the highest loads placed on the #8 fuse.

The starter relay will normally draw 11 amps under normal conditions. When the starter relay first engages the amp spike can reach 22 amps, after the initial spike. It will take about 11 amps to hold the starter solenoid on. The amp spike is normal and the 20 amp fuse can handle a quick amp spike, just not a sustained load of 22 amps or more. If the starter solenoid is faulty, it causes more amps to flow through the relay. It’s a domino effect, One fault, will cause a failure in a secondary component.

Looking at how power flows through the circuits will shorten the time it takes to find out what device caused the fuse to fail. I start with devices that draw high amps.

The fuel pump relay will normally draw 2.5 to 3.8 amps under normal operation. When the pump first spins up. The amp spike is around 8 amps, then it drops under 4 amps to keep it running. The normal amp current for a fuel pump in good condition is 2.8 to 3.5 amps.

All load devices will have an amp spike when they first start up. That is normal for all devices that use electricity. Your home, car or any type of equipment that uses electricity to make devices, like lights, relays or motors work, will draw amps of current when switched on.

When a working load doubles or triples due to an electrical fault, the fuse will do it’s job and fail.

The fuse is a protection device:  A fuse fails for a reason.

A fuse keeps the wiring from being over loaded, getting hot and causing a fire. I have seen some nasty wire fires from car owners doing a repair or lazy repair tech’s that try to MacGyver a failure to get them by.

The tin foil trick, to jump around a bad fuse has caused many car fires. In many cases, a short cut repair will fail quickly or cause more damage. It’s a risk you take when you do a MacGyver repair.

Replacing the starter solved the clients issue.

heyanthonyaz.com

Cheaper to keep her…

Repair the car you own, it’s cheaper.

At Tony’s we see vehicles in all states of disrepair. A new car will only need basic services and 2 to 5-year-old cars will need bigger repairs as parts wears out. The cars I am talking about are the cars over 10 to 25 years of age and still look nice inside and out.

Just because a repair may be larger than the value of the car is no reason to give up and sell your car. I hear this phrase at least once a day. My car is not worth that. If you have a car that “blue books” at $4,000 and the car needs an AC over haul that may cost $1,800. The repair is worth doing, if your car is in great condition.

Repair it!

If the same $4,000 car needs an engine at $5,100. The car is still worth repairing, but only if the car has been correctly maintained. The car must be in “great condition”. “No accident damage”, good paint, interior is clean plus everything works correctly and you love your car.

In many cases if you go out car shopping you will buy a car that is over $12,000 and you will get a loan to buy the car and your license tags will cost more. Plus your insurance will go up.

It’s less expensive to repair the car you already own. Buying a new car is the same as fixing the car you already own. Now you are making payments vs a repair bill. You must be honest with your self, if you are a person that just does not care for your car. Your car will wear out and fall apart.

A “neglected” car is not worth repairing, junk it and move on

The owner of the car is the reason a car is in good or bad condition, not the repair garage. Let’s face it, some people don’t care about anything unless it’s broken. Preventative repairs and basic maintenance is not important, but a cat video on YouTube will have front row attention. If properly cared for 80% of cars sold would last 15 years or more. It’s up to the owner to care about keeping it in good condition.

2005 Dodge Neon, yes it has road rash, but it’s fixable. This car needs a $390 dollar repair. Any repair that is less than a monthly payment is worth doing.

 

Everyone needs a $1,000 Emergency car fund.

The average “break down repair” at Tony’s is around $650.00. With an emergency repair fund of $1,000 dollars, a $650.00 dollar repair is no big deal. My repair fund is $2,000. I have 2 cars and a service van. If all 3 need minor repairs in the same month, I should be ok.

If you have more than one car you should “add $500.00 dollars for each additional car”. If you have an SUV or European brand, double the amount in the fund.

It’s a fact, it is less expensive to fix a good used car than go and buy a new one.

Heyanthonyaz.com

 

Adjust it till it fits?

Hack Jobs Happen…

I see some crazy short cut repairs (hack jobs). “Hack jobs” by owners, shade tree mechanics and approved auto repair shops. Then I wonder why, why try, why risk a comeback. Why take the short cut in the first place. Why risk loosing a client when the hack job fails, leaving the vehicle owner stranded on the side of the road.

A hack job will fail, it’s a sub-standard repair.

 

Today I had an odd repair issue pop into the shop. Ronda had a fuel pump replaced on her 1995 Chevy Suburban about 30 days ago in Sedona Arizona. The truck has a 5.7 TBI fuel injected engine. (Throttle Body Injection System) Ronda only had one issue with the repair, the fuel economy was reduced by 30 to 40% and this was noticed right after the pump was installed. The shop that installed the pump had double checked the fuel system, and said nothing was wrong.

Ronda had moved to Sedona last year.

The client (Ronda) use to live right around the corner from our shop, but had moved to Sedona in 2013. Ronda happened to be in the valley for some doctors visits, so Ronda stopped in to see if we had time to look at this issue.

Testing showed the fuel system was running too rich. The scan tool (a computer that talks to the car’s computer) showed that the PCM (the car’s computer) was subtracting a lot of fuel. The engine computer uses a pair of fuel trim ratio numbers to display fuel system compensation (larger number = more fuel added to the engine Or a smaller number = less fuel, fuel reduced to the engine). A repair technician can view the fuel trim numbers “live” as they update (in real-time) and watch how the system is operating, rich, lean or normal.

Next I attached a gauge used to test fuel pressure to the engine’s fuel system. The fuel pressure gauge showed that the fuel system pressure was around 19 PSI of pressure. (Why?) The TBI system specification is 9 to 12 PSI. So why was the PSI so high?

I suspected it had the wrong fuel pump installed. So, I removed the fuel pump and found a big mess. What I found was a major issue, the person that did the repairs, must have had a huge loss of reasoning. The part was clearly the wrong part for the truck. When I entered the pump part number into a parts jobber, part interchange system. I discovered the part was the wrong pump for the truck.

The shop decided to adjust the wrong part till it would fit in the tank. But wait, that’s not all. The pump was for a 1996 5.7 MPI engine. (Multi Port Injection System) not a 1995 5.7 TBI system. The 1996 MPI system runs at 60 to 66 PSI. This is clearly too much pressure for the system to handle. To bleed off the high PSI. The shop that made the repairs, had removed the hose clamp to the PSI fuel coupling hose that connects the fuel pumps outlet pipe to the metal pipe going out to the engine’s fuel injector’s. Plus the old fuel pump harness was installed on the new pump, and the electrical connector had a broken retaining clip.

The adjustments and compromises should have never happened, but they did.

Just buy the correct part, and if the part arrives wrong, get the correct part. The correct part was available in Flagstaff, less than a 2 hour round trip from Sedona. The client had already waited 5 days, what was one more day to get the right part.

We fixed the truck and it is running correctly, with the correct part. The client is happy and the mileage is back to normal. Plus Ronda will be bringing her truck to us when ever she is in town every 3 to 4 months.

Keeping up on the needs of an older vehicle may seem costly, but if you do the math. The right older vehicle can be cost-effective in the long run. Every vehicle needs repairs someday, new or old.

It’s all good under the hood, heyanthonyaz.com 2014

K & N Air Filters = A Dirty “MAF”

If you have seen any type of auto racing, than you may have seen the K & N air filter stickers on some of the race cars.

K & N air filters work great for high performance motor sports, water craft and off-road vehicles, but they are not good to use on a regular engine. Many engines today use a “MAF” sensor (Mass Air Flow Sensor) to measure incoming air going into the engine. The engine computer uses the data from the MAF sensor to adjust engine timing, fuel injection, and transmission shift points.

K & N air filters may improve engine output only by a small percentage. The way K & N does this, is by using a less restrictive woven mesh. The woven mesh is coated with a light spray of oil. The oil is used to help trap dirt in the mesh. When an engine is running, it is drawing air past the oil coated mesh. Then the oily air flows past the MAF sensor, coating the sensor in a fine oil. The fine oil attracts dirt and contaminates the MAF sensor element, just like the sensor in the video above.

Only OE quality filters should be used with a MAF systems. A quality filter will prevent the sensor from getting all clogged up with dirt. The video shows me cleaning a GM MAF sensor gently with a Q-tip dipped in alcohol. The client thought they needed a tune up. The  car was running poorly and pinging, but the computer had no code and no check engine light on.

Yes, the engine needed service, but the heart of the poor operation was a very dirty MAF sensor due to an oil soaked K & N oil filter.

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2014

Ms. Kate

Ms. Kate asked; why can’t you guarantee the repair will fix my car?

Ms. Kate has an almost broken car. Some failures and repairs will fall into a gray area, and Ms. Kate’s Ford was just that, a gray area repair.

The car would stall out when coming to a stop, but restart. Plus it would sometimes not start when hot. It would start after it cooled down for about 1 hour. The condition is intermittent, and it has never acted up for us in the shop. Plus the car’s computer had no codes.

The client never had time to leave the car for a full day.

Ms. Kate does not trust the car and fears driving it because it could stall at the wrong time.

After testing the car a couple of times, my best guess was it could be one of three things. #1 it could be a faulty crank shaft sensor. #2 it could be a faulty fuel pump. #3 it could be a wire fault related to a poor connection at a wire connector or wire junction. More testing was needed.

The big issue for the client is she is on a tight budget and can only spend what is needed to do the needed repair. I understand this all to well. I have a budget and have to stick to it.

To help the client, I advised her to let me have the car for a couple of days so I could leave my test gear hooked up and drive the car at random times. Ms. Kate did not like being without her car, but it needed to be done.

What I found; it did have a faulty crank shaft sensor and a bad fuel pump. The crank sensor was related to the stalling condition and the fuel pump was related to the random hot no start.

I always like to test the car and confirm the fault area. Guessing about what repairs are needed can lead to wasted money and time.

Some times a best guess is all we have, but it must be a good solid guess, 80% chance or more. Give me some time with your car and we can find the fault part 100% confirmed!

I want all my clients to feel good about the money they spend. I want 100% of your business, and I want you to be happy that you used Tony’s Service Center for your repair needs. Ms. Kate is happy because we fixed the cars issues. It did take three days to get it to act up, but only 4 hours to make the repairs once we knew what was broken.

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013

For Sale

Yep! It’s For Sale.   ****One owner, driven only on Sunday’s!****

So you are looking for a new car. Maybe not brand new, but new to you. Surfing the web to find a car, can be frustrating.

You may find one you like, but when you go see it in person things change.

I recommend to every client, if you are going to buy a used car. Bring it into the shop for us to check it out. A full car inspection is a small drop in the bucket and it can keep you from getting into a money pit.

Some cars are not worth it, they will suck the money from your budget, and leave you disappointed. The car you choose needs to fit into your budget not eat it alive.

50 to 60% of the cars and trucks that visit the shop for a pre-purchase inspection are only in fair condition. Not worth your time or money

The seller is getting rid of a problem child.

I find a diamond in the rough from time to time, but for the most part many cars I inspect are worn out.

Buying the right car takes a little time. I find that many clients will look at more than 10 cars before they find a keeper.

Cars and trucks from an auction house can be a high risk, so beware that repairs could cost you big if you get a lemon.

So here are 5 basic steps to help you look for your new car.

Step 1: Go look at cars during the day.

Cars on the car lot will look real nice under the bright lights, but you will miss many details at night. During the day it is easy to see all the flaws. Paint color issues and poorly done body repairs are the big defects that hide at night.

Take a flashlight. You need to look behind and under the seats, in the trunk and under the dash. You are looking for anything that looks broken or in need of repair.

Step 2: Buy 2 to 4 years old, let the first owner take the hit.

When you buy a gently used 2 to 4-year-old car, the first owner will take the hit on the deprecation of the car. Almost all cars and trucks take a huge dip in value in the first 5 years. It is best to buy a car no older than 8 years. This way you will still have service parts available to keep your car looking and running good.

Auto manufactures start to drop cosmetic parts at 8 years of age. Cosmetic parts keep your car looking good. If it is in an accident it will need cosmetic parts to put it back together. So It is best to get something newer vs real old.

Mechanical parts will still be available for many years and you may have to go to a regular auto parts source (NAPA) for some things as the car ages past 15 years. Personally I drive a 1993 Toyota Tercel and my Toyota is 20 years old, but Toyota still services almost 80% of the parts for this car.

As long as you love your car and we can get quality parts for it, we can keep your car running great.

Gear head alert: If you have mechanical skills, the year of the car will never matter, but I will still recommend you to have an independent shop inspect the car, because it will be an objective opinion. If I save you money and keep you from buying a money pit, it will be worth every penny for the inspection.

Step 3: Drive the car in the city and on the freeway.

Before you bring the car in for an inspection. You can rule out some things on your own. When you drive the car, does it drive straight down the road? On flat ground, under safe conditions, lightly grip the steering wheel while driving. If the car wants to turn or pull to one side, it could indicate repairs needed. Tires can also cause a pull, but so can worn suspension parts or poor quality accident repairs.

Do the same pull check when using the brakes, does it pull or shake? Take time to listen to the car not the radio. Is the car overly noisy when driving on a smooth road? Does it vibrate at an idle when it is in gear? Does it shake at high speeds above the speed limit…

Does the car smell musty or like an old gym bag when you first get in. This is mostly noticed when you live in a hot climate area like Phoenix, AZ.

Do all the electric devices work? Does the A/C and heat work correctly. This one is a must have in Phoenix, AZ

Just check everything you can, switch everything on and off plus open and close all windows and the sun roof if it has one. If it will pass basic tests you are ready for the next part of the inspection.

Then bring the car into the shop for a full inspection. We will check the engine, fuel and Ignition systems, scan the computer, emissions equipment, transmission and under chassis. We will look for hidden body repairs that may have not been reported to Carfax. If we find issues we can give you retail prices on the needed repairs. This repair list will give you power to wheel and deal with the seller or just pass on the car.

Step 4: Stay away from cars that have “Go Fast” modifications.

Modifications do not add to the retail value or private re-sale value of the car, unless done correctly. Too many times I see cars that are just hacked up, but they look good on the outside. You can break this rule if you want to, but let me tell you why this step is important.

Let’s say you buy a Ford Mustang with a smaller V8 or V6, but later will want to add performance parts to it to make it Go Fast. You just killed the re-sale value of the car and wasted your money for a small gain.

It would be better for you to just buy the Mustang GT. The GT will hold its value because it is not hacked up, plus it is a Go Fast car to start with. Buy right, buy once.

When performance parts go bad, finding replacement parts when traveling can cause issues. A near stock car can be serviced at almost any repair location. Modifications will cost extra to maintain, and may add extra repair labor when servicing your car.

Every change you make to the car has a price. The costs go way past the original installation the parts.

Step 5: The most important step is…

*** “Do not buy any car or truck without getting it inspected!” ***

Ok, this should be a no brainer, but it’s not. I have looked at many cars that clients have already signed the papers on and they own the car.

I act on the clients behalf to protect the client from the seller. Think of it as being your second set of eyes. About 99% of all used cars older than 5 years do not come with a warranty. Yes, you can spend extra money on a 3rd party warranty, but if you buy a good car, you will not need to worry about a warranty because you did your home work. So do not sign anything till you have had it checked out at an independent shop. Even if the car is from a friend!

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013

 

P0171 & P0173

Engine codes P0171 and P0173, a lean fuel system condition, the engine may miss fire or feel lazy. Modern cars and trucks have many sensors that send information to the engine computer. The engine computer looks at the information coming in from all the input sensors and then it makes changes to the, transmission operation, ignition timing and fuel injector delivery. The computer does this very fast, so fast most drivers will never feel the changes taking place.

The computer adjusts many outputs at the same time, every second.

The PCV hose pictured above, is for a 2009 Ford truck. The old hose went bad and caused two codes in the engine computer. P0171 and P0173 are codes for a lean condition inside the engine. The hose below failed, causing the codes to set in the engine computer.

When the C.E.L. (check engine light) comes on, it makes you wonder, is it critical or a minor issue. Plus now you have something new to fit into your budget, Great!

As long as your check engine light is not flashing at you, you can still drive your car, but should get it in for service as soon as possible. The light is on for a reason.

A lean condition can cause many issues. Fuel economy will become poor and the engine may even stall when coming to a stop. It will run rough when cold and lack power when warm. It needs attention, your ride is unhappy, and it’s time to make a repair.

Hose failure is the most common cause of a lean fuel system. Many parts on the engine can cause a lean code issue, so you should have a ASE certified shop look at your engine light issue. Free code checks at the auto parts store will not be 100%.

I use dealer parts often. In this case, the PCV hose has been updated. When ever I have a chance to make a repair that will solve more than one issue I do it. The hose was updated to prevent PCV carbon build up and the rubber hose joints are made thicker. The part was less than $30.00. An investment vs just using a regular chunk of hose, but it will last. At Tony’s service center every repair we do comes with a 2 year 24,000 mile warranty.

Stop in for a visit today.

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013

 

Going to the dealer for repairs. Auto Repair 85016

I have some clients that say this: I do not want to go to the dealer. 

Why?

The dealer has all the cool tools, great parts and factory trained mechanics. So why not go to the dealer. They know everything about the car you drive. It must be a great place.

I have worked in three dealerships. Everyone of them was challenging. Shop politics, back stabbing, steeling work from each other, breaking things to flag warranty time, high mechanic turn over and the list goes on. In short, it sucked.

Because I have morals, I never did very well at the dealership level. I did not play along with the shop games, politics and shady ways to flag time.

I did have an advantage, I could work on anything that rolled. I always had work when everyone else was standing around. In the long run I still made my pay check, but I did it the hard way, I worked for it.

I like working at a family owned repair shop.

Clients like the family owned repair shops because they get better overall service. A family shop is a great place to go for all your repair and maintenance needs. A family repair shop works on anything that rolls. Any year and model, we do not mind. A family owned shop can do everything the dealer can do. A family repair shop offers you a personal touch.

A family shop will always be a better place than the dealer, because we care about you.

It’s all good under the hood. Anthony Xavier ASE Master Technician

copyright: All rights reserved @ HeyAnthonyAZ.com 2013