Recently when helping a friend with an issue that they had, a problem came up. Poor communications caused a falling out. Communication is just that, and sending information via email or texts is no way to solve any issue. I am a detective and when talking to a person on the phone, I will have Q&A that will help sort out the real issues from the garbage.

I have people ask me all the time for help with an automotive problem they have. They want free advice, or they think it will be cheaper because they know me. I try to get everyone to visit the shop, so I can look at the vehicle properly. In many cases I do not charge to look at the issue at hand.

At my shop we do not charge for inspecting the vehicle if you do the repair on the same visit.

Everyone lies about whats happening with their car, it may be a small white lie, or it could be a big lie to cover up a mistake they made when trying to repair the car on their own.

Being deceptive does not save you money on the repair!

The vehicle will tell the truth, and I talk to cars all the time. The car will not hide whats wrong. It’s broken and need repair. That is why I want to look at the vehicle. Testing and getting reading from the vehicle will tell me what repairs are needed, and it will be 100% correct.

When some one wants a price for a repair sight-un-seen, it’s a guess. So, if I give someone a repair quote without inspecting the vehicle it will always be higher than normal. Brake repairs are the most commonly asked questions. The range of pricing is so wide, its scary.

Guessing at the repairs needed will cause big issues. Bring your vehicle in and let’s inspect the issue the right way, so the correct repair is done right the first time.

Heyanthonyaz.com 2015