An L.O.F. is: the primary service your car needs every 3,000 to 5,000 miles.

Every car and truck needs service. Some people call it an oil change, in our shop we call it a L.O.F.

L.O.F. – Short for; Lube, Oil and Filter. Today I had a new client in for an oil change and everything went fine till it was time to talk about what the car needed. What it needed in addition to an oil change.

Yes, the car needed much more than just an oil change.

The client just could not come to grips with what we found. A leaky cooling system hose, a worn set of wiper blades, two brake light bulbs burnt out, an accessory drive belt with chunks of rubber missing. In all, the car needed many repairs.

The client said, his car can not be in that bad of shape, and we are just trying to rip him off.

During an oil change, it is my job as a service technician to inspect the car top to bottom and front to rear. I list and estimate anything I find that is worn out or a safety issue.

I am not checking everything out to rip someone off. I check everything out to keep my clients informed about needed repairs and safety concerns. No one likes to break down at the side of the road.

I help clients plan for repairs they need. Even if your car needs many repairs, nothing says you have to do the repairs on the same visit, unless it’s a safety repair.

If the car owner wants to wait till things are 100% broken, I understand. I can only recommend a repair to a client, I can’t force them to repair it.

It’s all good under the hood. Anthony Xavier ASE Master Technician

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